A special thank you to all our YELP customers who have posted, below are some of the filtered ones that you may not see on the site unless you look really hard!
Douglas M. 09/15/2013
The folks at Fantastic Floors live up to their name. I recently put my house on the market; wanting to upgrade the carpets and counter tops prior to putting it on the market. I contacted the folks at Fantastic Floors who set me up with a very nice quality carpet and pad and an very, very competitive price. When I mentioned that I had to do counters to granite as well, the salesperson stepped up. I had a great selection of quality stuff at really good prices.
The topper? Installation was a breeze: the folks at the shop coordinated schedules with me and had the new carpets and granite countertops done in less that two weeks. They even arranged for a plumber to re-do sinks and faucets. Their install folks are quick, clean and very friendly.
Fantastic Floors is my 'go-to' for flooring, counters, etc. It seems all I have to do is tell them what I'm trying to do and they make it all happen.
Robert P. 04/05/2013
I live in Southern California now and needed flooring on a rental unit so the 2nd place I went for help was Yelp (1st was family and friends). I called a couple of places in Bellevue and had to leave voice mails...not happy I continued looking on Yelp focusing on high number of stars and found Fantastic Floors. Sandra was great to work with and she was on the same waive length in choices for a rental unit. In fact, because of my comfort level with Sandra I decided to go beyond rental unit repair and did the laminated (hardwood look) flooring because I didn't want to think about it again. I most likely would have done the least cost carpeting but Sandra worked out the pricing and installation that it didn't seem as much of a stretch to get something that would last much longer than carpet. I'm very happy with the timing of the installation, coordination with my tenant and other vendors (painter), and Sandra kept me informed of issues that I needed to consider without a focus on sticking me with more charges. Believe me in Southern California it's hard to find someone with that integrity and consideration... Thank you Fantastic Floors!
Savina U. 03/20/2013
Initially we planned to get vinyl tiles from Lowes, but they were out of stock when we were ready to purchase. Time was essential, and we called around to find similar product. Sandra from Fantastic Floors understood our situation, responded to our urgency and made recommendation over the phone. We looked up the product info over the Internet without even going to the store. It was perfect. Of course we called other places, shopping for the best price, but Sandra's beat all. Some of the places even said they would not be able to process our order as fast as we wanted. Sandra ordered the tiles and we picked them up the next working day, not wasting any time. They were installed the same evening - beautiful, high quality, on time!
Thank you Sandra for our Fantastic Floor!
Phil M. 03/08/2013
This past December, my wife and I moved into a new home in Kirkland. We needed a long runner carpet for our entryway. I had recently noticed the Fantastic Floors shop while driving nearby in the Totem Lake area, so we decided to stop in.
The showroom was quite nice, they had an excellent selection of styles and colors to choose from (several of which would have worked well for us), and their prices were quite reasonable. However, the sales person that helped us suggested that we could get what we wanted at an even lower price by going to another shop nearby that specializes in small remnants. We subsequently went there, and got exactly what we wanted.
My point: even though we didn't buy from Fantastic Floors, they demonstrated great integrity and concern for our needs as customers. They passed up a "sure sale" so that we could get an even better deal. That is very rare, and clearly demonstrates to me that these are people that I will do business with in the near future when we re-do our living room and bedroom carpets.
Jk L. 11/16/2012
appreciated the work that joe and dave did for us. very friendly guys that do a lot to ensure that their customers are satisfied and stand behind their work. would definitely use them again and recommend them to friends and family alike. thanks guys!
Cathy L. 04/23/2012
We just had Fantastic Floors install new carpet in our house, and they did an outstanding job. Sandra was great to work with, she made sure we got the best carpet for our needs and for the best price. The installers were easy to work with as well, they were very professional. I highly recommend this company, you will not be disappointed.
Clayton W. 03/01/2012
They were great. Worked with my wierd schedule to get my job done. I only had a small bathroom and was having trouble getting someone to come look at such a small job. They took care of everything.
Bev Watson W. 10/16/2013
Attentive, fast and affordable! Yes I ran around to all the big box and chain flooring stores on the Eastside - waste of time and energy. I needed someone that knew something about quality for the price and they hit it on the nose. I appreciate when spending thousands of dollars that the sales person actually comes out to the job and follows up on the install.
Thanks for the great service and quality flooring, I will be sure to recommend you in the future.
judy s. 7/17/2013
I contacted Fantastic Floors through their website, which included a feature for acquiring a quote. I filled it out, and was extremely impressed to receive a phone call from Sandra the very next day! We talked about my project, and in the next few days, I had a quote in my email box.
Joe, the co-owner, came out to the condo and measured the floor. He was on time, efficient, and very helpful. I then went into their store and picked out my choice of flooring, after which I got an updated quote. It was several thousand dollars more than the original quote, but I had added in more square footage to the project, so this didn't surprise me.
We scheduled a date for the work to be done. On that day, three workers showed up. They arrived at the arranged time and immediately went to work. They even helped me (well actually, they did it all) put the protective covers up on the elevator...no easy task! They removed all the carpet and tile that day, and returned the next day to vacuum and clean the floor for the installers.
The installers arrived several days later, as scheduled, and completed the installation one day early! They left the place in immaculate shape and best of all, the floor looked fantastic. Yes, the company lived up to their name!
Another important point for me was that the company collaborated with the paint company to insure that the baseboards affected by the new floor were replaced and painted. A nice touch!
Amber J. 6/24/2013
We found Fantastic Floors after driving by their Kirkland warehouse. After checking Yelp reviews we decided to call and make an appointment to look at samples with Sandra. She was incredibly accommodating and was able to meet us fairly late in the evening after my husband got off of work. She was a joy to work with. Friendly, professional, knowledgeable, and, most importantly, honest. With her help we saved thousands of dollars by picking the flooring choices that most fit our lifestyle instead of what was the nicest. After we made our choices Joe was able to come measure our new house on a day that fit with our real estate agent's schedule. Work began a few days after we closed and was finished right on schedule. The hard floor guys were friendly and personable and did an amazing job. We weren't quite as impressed with he carpet guy's work but overall we're incredibly happy with our new floors. The few problems we had (a bathroom door that was slightly damaged during the work) were quickly addressed and Sandra was very responsive on both phone and email. I'd work with Fantastic Floors again and highly recommend them to anyone!
Christina P. 4/15/2013
I found Fantastic Floors on yelp and read really good reviews so I decided to contact them and worked with Sandra from the beginning to the end. She came over to meaure our condo for new carpet and brought over a sample of carpet the next day that she thought would be a great fit. We scheduled our install and they did a great job. The install took a bit longer than quoted but we weren't under any time constraints and I'd rather they did a great job instead of a rushed one. The next week we decided with the new paint and carpeting, that we should replace our trim so I contacted Sandra and got a quote and had her install them at the end of the week. Now our condo is ready to list and sell and it looks amazing. Sandra was very communicative the entire process and flexible with install and meeting times. I will be definitely using Fantastic Floors in the future and recommending them to my friends.